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Operating Model

Direct to Source. Built for Control.

Consultant-owned, consultant-operated, and designed for continuous EHR operational health.

Legacy Model

Fragmented Path. Delayed Decisions.

Traditional staffing chains add distance between leadership and implementation expertise.

Operating Path

Health System Sales Team Recruiter Consultant
  • Requirements filtered through non-implementation layers.
  • Limited continuity between strategy and delivery execution.
  • Cost stack includes intermediary overhead before value delivery.
  • Operational visibility degrades as handoffs increase.

NICEHR Model

Direct Signal. Continuous Control.

Consultant-owned operators align leadership intent with frontline execution in one integrated model.

Operating Path

Health System NICEHR Operators Execution Control
  • Leadership engages directly with professionals who have delivered healthcare implementations and operational recovery.
  • Execution runs through NICEHR's consultant-owned operating model with methodology and platform instrumentation.
  • Decision velocity improves through fewer handoffs and tighter accountability.
  • Operational continuity is maintained from readiness through optimization.

Differentiators

What Sets TNG Apart.

Structural advantages over traditional staffing firms.

Consultant-Owned

TNG consultants are partners, not contractors. Every consultant has completed 3-5 projects alongside TNG leadership before joining the network.

Hospital-Side Experience

Leadership team includes former hospital IT executives. Direct experience with operational constraints, compliance requirements, and staff adoption challenges.

Proprietary Technology

DiSChedule behavioral matching and Remote Support System built specifically for healthcare IT workflows. Technology competitors do not have.

11-Phase Methodology

Documented implementation process from pre-planning through post-support. Consistent delivery framework across all engagements.

Certified Excellence

SBA 8(a), CMMI Level 3, ISO certified. Meets compliance standards required by Fortune 50 healthcare organizations and federal agencies.

Talent Development

NICEHR Bootcamp trains veterans and individuals from underserved communities. TNG develops consultants rather than competing for the same talent pool.

Continuity

Established Relationships.

TNG consultants maintain ongoing relationships with hospital staff.

TNG consultants have worked with the same nurses, analysts, and IT directors across multiple projects and years. They know existing workflows, documented workarounds, and institutional history.

When a TNG consultant returns to a hospital, staff recognize them. Context does not need to be rebuilt. Ramp-up time is reduced.

Traditional staffing firms cannot replicate this. Their consultants change with each engagement. Institutional knowledge leaves when the contract ends.

Technology

Built for Healthcare IT.

Proprietary platforms developed by TNG for EHR implementations.

DiSChedule

Behavioral Team Matching

DiSChedule matches consultants to teams based on DiSC behavioral profiles. Skills alignment is baseline. Behavioral fit determines team cohesion and communication patterns.

The platform identifies which consultants will work effectively with specific hospital teams based on documented interaction styles.

View DiSChedule

Remote Support System

Instant Video Assistance

HIPAA-compliant video support connects hospital staff to TNG consultants in minutes. Screen sharing enables real-time problem resolution.

Support is available when needed rather than waiting for scheduled consultant availability. Issues are resolved before they escalate.

View Services

Cost Structure

Where Budget Goes.

Comparison of cost allocation between staffing models.

Traditional Staffing Firm

  • Sales commissions
  • Corporate overhead
  • Recruiter fees
  • National marketing budget
  • Executive compensation
  • Consultant rate

TNG

  • Consultant expertise
  • Proprietary technology
  • Methodology support

No bloated corporate structure. Investment goes to delivery.

Coverage

Full EHR Lifecycle.

Support across major platforms from pre-implementation through optimization.

Platforms: Epic | Cerner/Oracle Health | MEDITECH | Veradigm | Athenahealth | eClinicalWorks | GE Centricity | McKesson

Pre-Implementation Implementation Go-Live Post-Support
Optimization & Upgrades

Credentials

Certifications & Scale.

2012
Founded
1,000+
Consultants (as of 2025)
10+
EHR Platforms
CMMI 3
Maturity Level

SBA 8(a)

Certified small disadvantaged business. Eligible for federal set-aside contracts.

CMMI Level 3

Defined process maturity. Consistent delivery methodology across engagements.

ISO Certified

International quality management standards. Audited processes and documentation.

Executive Discussion.

Discuss your operational priorities directly with NICEHR leadership.